Corporate headquarters is the part of a corporate structure that deals with tasks such as strategic planning, corporate communications, taxes, law, books of record, marketing, finance, human resources, and information technology. Corporate headquarters takes responsibility for the overall success of the corporation and ensures corporate governance. It is sometimes referred to as the head office, which is the location where the executives of a business work and where many of the key business decisions are made. Generally, corporate headquarters acts as a core when the business is operating.
The corporate headquarters includes: the CEO (chief executive officer) as a key person and their support staff such as the CEO office and other CEO related functions; the "corporate policy making" functions: Include all corporate functions necessary to steer the firm by defining and establishing corporate policies; the corporate services: Activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners; the interface: Reporting line and bi-directional link between corporate headquarters and business units. Most other divisions and branches report to the corporate headquarters and staff may visit there periodically for training or other instructions". The corporate services are often relocated into a separate legal entity called shared services center. Research shows that the city in which a company is headquartered has a significant influence on the company's activities, including its business practices and its corporate philanthropic giving.
Locations of corporate headquarters
Corporate headquarters is considered a business's most prestigious location. A corporation's headquarters may also bring prestige to the city it is located in and help attract other businesses to the area. Businesses frequently locate their corporate headquarters in large cities, such as New York, because of the greater business opportunities available there. The corporate headquarters may or may not be in the location in which the business is incorporated or where the majority of its employees work. Offices of a business that are not the corporate headquarters are called "branch offices". The headquarters is often selected by the founders of the company to be conveniently located to where they live. Branch offices may then be opened, either locally, within the country or internationally. Companies, however, generally do not have two corporate headquarters, even if they are international companies, although they may have branches that take on some of the responsibility for making corporate decisions in other countries. For example, if a company is headquartered in New York but has an office in London, the company may assign a specific location in London to act as the London headquarters and to perform the tax function and legal compliance function within the United Kingdom.
Roles of corporate headquarters
Public company functions
Most of the multi-business firms have their corporate headquarters performs obligatory functions. It represents all businesses legally in respect of the regulator(s) and aggregates the financial, tax, and legal data. Similarly, the corporate headquarters can also function as the company's face to the customer and build reputational value.
Shared services
Shared services are services provided by the corporate headquarters for various business units. Owing to the aggregation of demand for these services, the headquarters can realize scale effects and provide them at lower total costs. Typical shared services are HR, IT, and marketing services.
Value creation
In contrast to the first two roles, the "value creation role" of the corporate headquarters is more entrepreneurial in nature. It is considered the major source of corporate advantages and key in justifying the configuration of diversified companies. It comprises various horizontal and vertical coordination activities, such as the leveraging of the synergy potential and the application of management innovation.
Control
The "control role" of the corporate headquarter guides the operations of the individual businesses toward the corporate goals. It can either focus on the financial outcome, or the operational behaviour, with both options implying very different approaches and requirements in terms of data and operations.
Consequences brought by scaling corporate headquarters
| Corporate headquarter change | Potential advantages | Potential disadvantages |
|---|---|---|
| Scaling corporate headquarter up |
|
|
| No change |
|
|
| Scaling corporate headquarter down |
|
|
See also
- Head office
- Lists of corporate headquarters by city
References
- "Headquarters Location Archived 2012-03-01 at the Wayback Machine." Continental Airlines. Retrieved on December 7, 2008.
- "Locations Archived 2009-01-08 at the Wayback Machine." KBR. Retrieved on August 7, 2009.
- Eriksen, Helen. "Will KBR ditch its Houston headquarters for Katy suburbia?." Houston Chronicle. April 30, 2008. Retrieved on January 13, 2009.
- M. Menz, S. Kunisch, D. Collis (2015): The Corporate Headquarters in the Contemporary Corporation. Academy of Management Annals 9(1): 633-714. [online] Available at: http://www.tandfonline.com/eprint/7UTgqgrWfnB4GUDfZfJZ/full
- Wanner, Herbert (2006): "Global and regional corporate headquarters"; in: Kählin, Christian, H. (Editor): Switzerland Business & Investment Handbook; Orell Füssli and Wiley
- Marquis, Christopher; Tilcsik, András (2016-10-01). "Institutional Equivalence: How Industry and Community Peers Influence Corporate Philanthropy". Organization Science. 27 (5): 1325–1341. doi:10.1287/orsc.2016.1083. hdl:1813/44734. ISSN 1047-7039.
- Wanner, Herbert, LeClef Xavier, Shimizu, Hiroshi (2004): Global Headquarters on the Move: From Administrators to Facilitators. Prims Second Semester 2004; Arthur D. Little
- wiseGEEK, (2014). What Are Corporate Headquarters? (with picture). [online] Available at: http://www.wisegeek.com/what-are-corporate-headquarters.htm [Accessed 21 Oct. 2014].
- Wanner, Herbert, Quirina, Mireille J. (2004): DuPont, Philip Morris, Hewlett-Packard & Co – "Wohin mit der Konzernzentrale" (Whereto with the Corporate Headquarters)?; in: Odenthal, Stefan and Wissel, Gerhard (Hrsg): Strategische Investments in Unternehmen: Wie Sie Werte schöpfen, Kunden binden und Risiken managen; Gabler Verlag. ISBN 3-409-12313-X
- Marcousʹe, I. (2003). Business Studies. London: Hodder & Stoughton.
- Carter, 1994
- Investopedia, (2009). "Corporate Headquarters Definition", Investopedia. [online] Available at: http://www.investopedia.com/terms/c/corporate-headquarters.asp [Accessed 20 Oct. 2014].
- D. Collis, D. Young, M. Goold, "The size, structure, and performance of corporate headquarters," Strategic Management Journal 28(4): 383–405, 2007.
- M. Porter, "From competitive advantage to corporate strategy," Harvard Business Review 65: 43–59, 1987
- N.J. Foss, "On the rationales of corporate headquarters," Industrial and Corporate Change 6(2): 313–338, 1997.
- J.A. Martin, K.M. Eisenhardt, "Rewiring: Cross-Business-Unit Collaborations and Performance in Multi-Business Organizations," Academy of Management Journal 53(2): 265–301, 2010.
- K.M. Eisenhardt, "Control: Organizational and Economical ," Management Science 31(2): 134–149, 1985.
- Kunisch, S., Schimmer, M. and Mueller-Stewens, G. (2012). A New Look for the Head Office: Corporate Headquarters Redesigns during Times of Crisis.
External links
![image]()
Media related to Corporate headquarters at Wikimedia Commons
Corporate headquarters is the part of a corporate structure that deals with tasks such as strategic planning corporate communications taxes law books of record marketing finance human resources and information technology Corporate headquarters takes responsibility for the overall success of the corporation and ensures corporate governance It is sometimes referred to as the head office which is the location where the executives of a business work and where many of the key business decisions are made Generally corporate headquarters acts as a core when the business is operating The Continental Center I and the KBR Tower both part of the Cullen Center complex in Downtown Houston have the corporate headquarters of Continental Airlines and KBR respectively The corporate headquarters includes the CEO chief executive officer as a key person and their support staff such as the CEO office and other CEO related functions the corporate policy making functions Include all corporate functions necessary to steer the firm by defining and establishing corporate policies the corporate services Activities that combine or consolidate certain enterprise wide needed support services provided based on specialized knowledge best practices and technology to serve internal and sometimes external customers and business partners the interface Reporting line and bi directional link between corporate headquarters and business units Most other divisions and branches report to the corporate headquarters and staff may visit there periodically for training or other instructions The corporate services are often relocated into a separate legal entity called shared services center Research shows that the city in which a company is headquartered has a significant influence on the company s activities including its business practices and its corporate philanthropic giving Locations of corporate headquartersCorporate headquarters is considered a business s most prestigious location A corporation s headquarters may also bring prestige to the city it is located in and help attract other businesses to the area Businesses frequently locate their corporate headquarters in large cities such as New York because of the greater business opportunities available there The corporate headquarters may or may not be in the location in which the business is incorporated or where the majority of its employees work Offices of a business that are not the corporate headquarters are called branch offices The headquarters is often selected by the founders of the company to be conveniently located to where they live Branch offices may then be opened either locally within the country or internationally Companies however generally do not have two corporate headquarters even if they are international companies although they may have branches that take on some of the responsibility for making corporate decisions in other countries For example if a company is headquartered in New York but has an office in London the company may assign a specific location in London to act as the London headquarters and to perform the tax function and legal compliance function within the United Kingdom Roles of corporate headquartersPublic company functions Most of the multi business firms have their corporate headquarters performs obligatory functions It represents all businesses legally in respect of the regulator s and aggregates the financial tax and legal data Similarly the corporate headquarters can also function as the company s face to the customer and build reputational value Shared services Shared services are services provided by the corporate headquarters for various business units Owing to the aggregation of demand for these services the headquarters can realize scale effects and provide them at lower total costs Typical shared services are HR IT and marketing services Value creation In contrast to the first two roles the value creation role of the corporate headquarters is more entrepreneurial in nature It is considered the major source of corporate advantages and key in justifying the configuration of diversified companies It comprises various horizontal and vertical coordination activities such as the leveraging of the synergy potential and the application of management innovation Control The control role of the corporate headquarter guides the operations of the individual businesses toward the corporate goals It can either focus on the financial outcome or the operational behaviour with both options implying very different approaches and requirements in terms of data and operations Consequences brought by scaling corporate headquartersCorporate headquarter change Potential advantages Potential disadvantagesScaling corporate headquarter up Increased coordination and synergy realization Build up of corporate headquarters capabilities Compliance with regulatory requirements Additional overheads and costs Bureaucracy and inappropriate interference Value destructionNo change Stability at the top stable processes and networks Low risk of organisational disruption No additional costs Misalignment between internal and external environment Breeds impression of inactivity in the business unitsScaling corporate headquarter down Reduction of overhead and cost savings Reduction of bureaucracy and interference Clarification of responsibilities Restructuring costs Deterioration of headquarters capabilities Harmful reduction in corporate capabilities and networksSee alsoHead office Lists of corporate headquarters by cityReferences Headquarters Location Archived 2012 03 01 at the Wayback Machine Continental Airlines Retrieved on December 7 2008 Locations Archived 2009 01 08 at the Wayback Machine KBR Retrieved on August 7 2009 Eriksen Helen Will KBR ditch its Houston headquarters for Katy suburbia Houston Chronicle April 30 2008 Retrieved on January 13 2009 M Menz S Kunisch D Collis 2015 The Corporate Headquarters in the Contemporary Corporation Academy of Management Annals 9 1 633 714 online Available at http www tandfonline com eprint 7UTgqgrWfnB4GUDfZfJZ full Wanner Herbert 2006 Global and regional corporate headquarters in Kahlin Christian H Editor Switzerland Business amp Investment Handbook Orell Fussli and Wiley Marquis Christopher Tilcsik Andras 2016 10 01 Institutional Equivalence How Industry and Community Peers Influence Corporate Philanthropy Organization Science 27 5 1325 1341 doi 10 1287 orsc 2016 1083 hdl 1813 44734 ISSN 1047 7039 Wanner Herbert LeClef Xavier Shimizu Hiroshi 2004 Global Headquarters on the Move From Administrators to Facilitators Prims Second Semester 2004 Arthur D Little wiseGEEK 2014 What Are Corporate Headquarters with picture online Available at http www wisegeek com what are corporate headquarters htm Accessed 21 Oct 2014 Wanner Herbert Quirina Mireille J 2004 DuPont Philip Morris Hewlett Packard amp Co Wohin mit der Konzernzentrale Whereto with the Corporate Headquarters in Odenthal Stefan and Wissel Gerhard Hrsg Strategische Investments in Unternehmen Wie Sie Werte schopfen Kunden binden und Risiken managen Gabler Verlag ISBN 3 409 12313 X Marcousʹe I 2003 Business Studies London Hodder amp Stoughton Carter 1994 Investopedia 2009 Corporate Headquarters Definition Investopedia online Available at http www investopedia com terms c corporate headquarters asp Accessed 20 Oct 2014 D Collis D Young M Goold The size structure and performance of corporate headquarters Strategic Management Journal 28 4 383 405 2007 M Porter From competitive advantage to corporate strategy Harvard Business Review 65 43 59 1987 N J Foss On the rationales of corporate headquarters Industrial and Corporate Change 6 2 313 338 1997 J A Martin K M Eisenhardt Rewiring Cross Business Unit Collaborations and Performance in Multi Business Organizations Academy of Management Journal 53 2 265 301 2010 K M Eisenhardt Control Organizational and Economical Management Science 31 2 134 149 1985 Kunisch S Schimmer M and Mueller Stewens G 2012 A New Look for the Head Office Corporate Headquarters Redesigns during Times of Crisis External linksMedia related to Corporate headquarters at Wikimedia Commons
