![Persuasion](https://www.english.nina.az/wikipedia/image/aHR0cHM6Ly91cGxvYWQud2lraW1lZGlhLm9yZy93aWtpcGVkaWEvY29tbW9ucy90aHVtYi8wLzA2LzJwZXJzLTAxLmpwZy8xNjAwcHgtMnBlcnMtMDEuanBn.jpg )
Persuasion or persuasion arts is an umbrella term for influence. Persuasion can influence a person's beliefs, attitudes, intentions, motivations, or behaviours.
![image](https://www.english.nina.az/wikipedia/image/aHR0cHM6Ly93d3cuZW5nbGlzaC5uaW5hLmF6L3dpa2lwZWRpYS9pbWFnZS9hSFIwY0hNNkx5OTFjR3h2WVdRdWQybHJhVzFsWkdsaExtOXlaeTkzYVd0cGNHVmthV0V2WTI5dGJXOXVjeTkwYUhWdFlpOHdMekEyTHpKd1pYSnpMVEF4TG1wd1p5OHhOekJ3ZUMweWNHVnljeTB3TVM1cWNHYz0uanBn.jpg)
Persuasion is studied in many disciplines. Rhetoric studies modes of persuasion in speech and writing and is often taught as a classical subject.: 46 Psychology looks at persuasion through the lens of individual behaviour and neuroscience studies the brain activity associated with this behaviour. History and political science are interested in the role of propaganda in shaping historical events. In business, persuasion is aimed at influencing a person's (or group's) attitude or behaviour towards some event, idea, object, or another person (s) by using written, spoken, or visual methods to convey information, feelings, or reasoning, or a combination thereof. Persuasion is also often used to pursue personal gain, such as election campaigning, giving a sales pitch, or in trial advocacy. Persuasion can also be interpreted as using personal or positional resources to change people.
Forms
Propaganda is a form of persuasion used to indoctrinate a population towards an individual or a particular agenda.: 7
Coercion is a form of persuasion that uses aggressive threats and the provocation of fear and/or shame to influence a person's behavior.: 37
Systematic persuasion is the process through which attitudes or beliefs are leveraged by appeals to logic and reason.
Heuristic persuasion, on the other hand, is the process through which attitudes or beliefs are leveraged by appeals to habit or emotion.
History and philosophy
The academic study of persuasion began with the Greeks, who emphasized rhetoric and elocution as the highest standard for a successful politician. All trials were held in front of the Assembly, and the likelihood of success of the prosecution versus the defense rested on the persuasiveness of the speaker. Rhetoric is the art of effective persuasive speaking, often through the use of figures of speech, metaphors, and other techniques.
The Greek philosopher Aristotle listed four reasons why one should learn the art of persuasion:
- Truth and justice are perfect; thus if a case loses, it is the fault of the speaker.
- It is an excellent tool for teaching.
- A good rhetorician must be able to argue both sides to understand the whole problem, and
- There is no better way to defend one's self.
He described three fundamental ways to communicate persuasively:
- Ethos (credibility): refers to the effort to convince your audience of your credibility or character. It is not automatic and can be created through actions, deeds, understanding, or expertise by the speaker.
- Logos (reason): refers to the effort to convince your audience by using logic and reason. This can be formal and non-formal. Formal reasoning uses syllogisms, arguments where two statements validly imply a third statement. Non-formal reasoning uses enthymemes, arguments that have valid reasoning but are informal and assume the audience has prior knowledge.
- Pathos (emotion): refers to the effort to persuade your audience by making an appeal to their feelings.
Ethics of persuasion
Many philosophers have commented on the morality of persuasion. Socrates argued that rhetoric was based on appearances rather than the essence of a matter.: 22 Thomas Hobbes was critical of use rhetoric to create controversy, particularly the use of metaphor.: 28 Immanuel Kant was critical of rhetoric, arguing that it could cause people to reach conclusions that are at odds with those that they would have reached if they had applied their full judgment. He draws parallels between the function of rhetoric and the deterministic function of the mind like a machine.: 88
Aristotle was critical of persuasion, though argued that judges would often allow themselves to be persuaded by choosing to apply emotions rather than reason.: 122 However, he argued that persuasion could be used to induce an individual to apply reason and judgment.: 136
Writers such as William Keith and Christian O. Lundberg argue that uses of force and threats in trying to influence others does not lead to persuasion, but rather talking to people does, going further to add "While Rhetoric certainly has its dark side that deals in tricks and perceptions... the systematic study of rhetoric generally ignores these techniques, in part because they are not very systematic or reliable." There is also in legal disputes, the matter of the burden of proof when bringing up an argument, where it often falls on the hands of the one presenting a case to prove its validity to another person and where presumptions may be made where of the burden of proof has not been met, an argument may be dropped such as in a more famous example of "Innocent until proven guilty", although this line of presumption or burden of proof may not always be followed. While Keith and Lundberg do go into detail about the different intricacies of persuasion, they do explain that lapses in logic and or reasoning could lead to persuasive arguments with faults. These faults can come as enthymemes, where more likely than not only certain audiences with specific pieces of knowledge may understand the reasoning being presented with missing logic, or the more egregious example of fallacies where conclusions may be drawn (almost always incorrectly) through invalid argument. In contrast to the reasoning behind enthymemes, the use of examples can help prove a person's rhetorical claims through inductive reasoning, which assumes that "if something is true in specific cases, it is true in general".
Examples can be split into two categories real and hypothetical. Real examples come from personal experience or academic/scientific research which can support the argument you're making. Hypothetical examples are made-up. When arguing something, speakers can put forward a hypothetical situation that illustrates the point they are making to connect better with the audience. These examples must be plausible to properly illustrate a persuasive argument.
Theories
There are many psychological theories for what influences an individual's behaviour in different situations. These theories will have implications about how persuasion works.
Attribution theory
Humans attempt to explain the actions of others through either dispositional attribution or situational attribution.
Dispositional attribution, also referred to as internal attribution, attempts to point to a person's traits, abilities, motives, or dispositions as a cause or explanation for their actions. A citizen criticizing a president by saying the nation is lacking economic progress and health because the president is either lazy or lacking in economic intuition is utilizing a dispositional attribution.
Situational attribution, also referred to as external attribution, attempts to point to the context around the person and factors of his surroundings, particularly things that are completely out of his control. A citizen claiming that a lack of economic progress is not a fault of the president but rather the fact that he inherited a poor economy from the previous president is situational attribution.
A fundamental attribution error occurs when people wrongly attribute either a shortcoming or accomplishment to internal factors while disregarding all external factors. In general, people use dispositional attribution more often than situational attribution when trying to explain or understand the behavior of others. This happens because we focus more on the individual when we lack information about that individual's situation and context. When trying to persuade others to like us or another person, we tend to explain positive behaviors and accomplishments with dispositional attribution and negative behaviors and shortcomings with situational attributions.
Behaviour change theories
The Theory of Planned Behavior is the foremost theory of behaviour change. It has support from meta-analyses which reveals it can predict around 30% of behaviour. Theories, by nature however, prioritize internal validity, over external validity. They are coherent and therefore make for an easily reappropriated story. On the other hand, they will correspond more poorly with the evidence, and mechanics of reality, than a straightforward itemization of the behaviour change interventions (techniques) by their individual efficacy. These behaviour change interventions have been categorized by behavioral scientists. A mutually exclusive, comprehensively exhaustive (MECE) translation of this taxonomy, in decreasing order of effectiveness are:
- positive and negative consequences
- offering/removing incentives,
- offering/removing threats/punishments,
- distraction,
- changing exposure to cues (triggers) for the behaviour,
- prompts/cues,
- goal-setting,
- (increasing the salience of) emotional/health/social/environmental/regret consequences,
- self-monitoring of the behaviour and outcomes of behaviour,
- mental rehearsal of successful performance (planning?),
- self-talk,
- focus on past success,
- comparison of outcomes via persuasive argument,
- pros/cons and comparative imaging of future outcomes,
- identification of self as role model,
- self-affirmation,
- reframing,
- cognitive dissonance,
- reattribution,
- (increasing salience of) antecedents
A typical instantiations of these techniques in therapy is[circular reference]exposure / response prevention for OCD.
Conditioning theories
Conditioning plays a huge part in the concept of persuasion. It is more often about leading someone into taking certain actions of their own, rather than giving direct commands. In advertisements for example, this is done by attempting to connect a positive emotion to a brand/product logo. This is often done by creating commercials that make people laugh, using a sexual undertone, inserting uplifting images and/or music etc. and then ending the commercial with a brand/product logo. Great examples of this are professional athletes. They are paid to connect themselves to things that can be directly related to their roles; sport shoes, tennis rackets, golf balls, or completely irrelevant things like soft drinks, popcorn poppers and panty hose. The important thing for the advertiser is to establish a connection to the consumer.
This conditioning is thought to affect how people view certain products, knowing that most purchases are made on the basis of emotion. Just like you sometimes recall a memory from a certain smell or sound, the objective of some ads is solely to bring back certain emotions when you see their logo in your local store. The hope is that repeating the message several times makes consumers more likely to purchase the product because they already connect it with a good emotion and positive experience. Stefano DellaVigna and Matthew Gentzkow did a comprehensive study on the effects of persuasion in different domains. They discovered that persuasion has little or no effect on advertisement; however, there was a substantial effect of persuasion on voting if there was face-to-face contact.
Cognitive dissonance theory
Leon Festinger originally proposed the theory of cognitive dissonance in 1957. He theorized that human beings constantly strive for mental consistency. Our cognition (thoughts, beliefs, or attitudes) can be in agreement, unrelated, or in disagreement with each other. Our cognition can also be in agreement or disagreement with our behaviors. When we detect conflicting cognition, or dissonance, it gives us a sense of incompleteness and discomfort. For example, a person who is addicted to smoking cigarettes but also suspects it could be detrimental to their health suffers from cognitive dissonance.
Festinger suggests that we are motivated to reduce this dissonance until our cognition is in harmony with itself. We strive for mental consistency. There are four main ways we go about reducing or eliminating our dissonance:
- changing our minds about one of the facets of cognition
- reducing the importance of a cognition
- increasing the overlap between the two, and
- re-evaluating the cost/reward ratio.
Revisiting the example of the smoker, they can either quit smoking, reduce the importance of their health, convince themself they are not at risk, or decide that the reward of smoking is worth the cost of their health.
Cognitive dissonance is powerful when it relates to competition and self-concept. The most famous example of how cognitive dissonance can be used for persuasion comes from Festinger and Carlsmith's 1959 experiment in which participants were asked to complete a very dull task for an hour. Some were paid $20, while others were paid $1, and afterwards they were instructed to tell the next waiting participants that the experiment was fun and exciting. Those who were paid $1 were much more likely to convince the next participants that the experiment really was enjoyable than those who received $20. This is because $20 is enough reason to participate in a dull task for an hour, so there is no dissonance. Those who received $1 experienced great dissonance, so they had to truly convince themselves that the task actually was enjoyable to avoid feeling taken advantage of, and therefore reduce their dissonance.
Elaboration likelihood model
Persuasion has traditionally been associated with two routes:
- Central route: Whereby an individual evaluates information presented to them based on the pros and cons of it and how well it supports their values
- Peripheral route: Change is mediated by how attractive the source of communication is and by bypassing the deliberation process.
The Elaboration likelihood model (ELM) forms a new facet of the route theory. It holds that the probability of effective persuasion depends on how successful the communication is at bringing to mind a relevant mental representation, which is the elaboration likelihood. Thus if the target of the communication is personally relevant, this increases the elaboration likelihood of the intended outcome and would be more persuasive if it were through the central route. Communication which does not require careful thought would be better suited to the peripheral route.
Functional theories
Functional theorists attempt to understand the divergent attitudes individuals have towards people, objects or issues in different situations. There are four main functional attitudes:
- Adjustment function: A main motivation for individuals is to increase positive external rewards and minimize the costs. Attitudes serve to direct behavior towards the rewards and away from punishment.
- Ego Defensive function: The process by which an individual protects their ego from being threatened by their own negative impulses or threatening thoughts.
- Value-expressive: When an individual derives pleasure from presenting an image of themselves which is in line with their self-concept and the beliefs that they want to be associated with.
- Knowledge function: The need to attain a sense of understanding and control over one's life. An individual's attitudes therefore serve to help set standards and rules which govern their sense of being.
When communication targets an underlying function, its degree of persuasiveness influences whether individuals change their attitude after determining that another attitude would more effectively fulfill that function.
Inoculation theory
A vaccine introduces a weak form of a virus that can easily be defeated to prepare the immune system should it need to fight off a stronger form of the same virus. In much the same way, the theory of inoculation suggests that a certain party can introduce a weak form of an argument that is easily thwarted in order to make the audience inclined to disregard a stronger, full-fledged form of that argument from an opposing party.
This often occurs in negative advertisements and comparative advertisements—both for products and political causes. An example would be a manufacturer of a product displaying an ad that refutes one particular claim made about a rival's product, so that when the audience sees an ad for said rival product, they refute the product claims automatically.
Narrative transportation theory
Narrative transportation theory proposes that when people lose themselves in a story, their attitudes and intentions change to reflect that story. The mental state of narrative transportation can explain the persuasive effect of stories on people, who may experience narrative transportation when certain contextual and personal preconditions are met, as Green and Brock postulate for the transportation-imagery model. Narrative transportation occurs whenever the story receiver experiences a feeling of entering a world evoked by the narrative because of empathy for the story characters and imagination of the story plot.
Social judgment theory
Social judgment theory suggests that when people are presented with an idea or any kind of persuasive proposal, their natural reaction is to immediately seek a way to sort the information subconsciously and react to it. We evaluate the information and compare it with the attitude we already have, which is called the initial attitude or anchor point.
When trying to sort incoming persuasive information, an audience evaluates whether it lands in their latitude of acceptance, latitude of non-commitment or indifference, or the latitude of rejection. The size of these latitudes varies from topic to topic. Our "ego-involvement" generally plays one of the largest roles in determining the size of these latitudes. When a topic is closely connected to how we define and perceive ourselves, or deals with anything we care passionately about, our latitudes of acceptance and non-commitment are likely to be much smaller and our attitude of rejection much larger. A person's anchor point is considered to be the center of their latitude of acceptance, the position that is most acceptable to them.
An audience is likely to distort incoming information to fit into their unique latitudes. If something falls within the latitude of acceptance, the subject tends to assimilate the information and consider it closer to his anchor point than it really is. Inversely, if something falls within the latitude of rejection, the subject tends to contrast the information and convince themself the information is farther away from their anchor point than it really is.
When trying to persuade an individual target or an entire audience, it is vital to first learn the average latitudes of acceptance, non-commitment, and rejection of your audience. It is ideal to use persuasive information that lands near the boundary of the latitude of acceptance if the goal is to change the audience's anchor point. Repeatedly suggesting ideas on the fringe of the acceptance latitude makes people gradually adjust their anchor points, while suggesting ideas in the rejection latitude or even the non-commitment latitude does not change the audience's anchor point.
Methods
![image](https://www.english.nina.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.jpg)
Persuasion methods are also sometimes referred to as persuasion tactics or persuasion strategies.
Use of force
There is the use of force in persuasion, which does not have any scientific theories, except for its use to make demands. The use of force is then a precedent to the failure of less direct means of persuasion. Application of this strategy can be interpreted as a threat since the persuader does not give options to their request.[citation needed]
Weapons of influence
Robert Cialdini, in Influence, his book on persuasion, defined six "influence cues or weapons of influence": Influence is the process of changing.
Reciprocity
The principle of reciprocity states that when a person provides us with something, we attempt to repay them in kind. Reciprocation produces a sense of obligation, which can be a powerful tool in persuasion. The reciprocity rule is effective because it can be overpowering and instill in us a sense of obligation. Generally, we have a dislike for individuals who neglect to return a favor or provide payment when offered a free service or gift. As a result, reciprocation is a widely held principle. This societal standard makes reciprocity extremely powerful persuasive technique, as it can result in unequal exchanges and can even apply to an uninvited first favor. Reciprocity applies to the marketing field because of its use as a powerful persuasive technique. The marketing tactic of "free samples" demonstrates the reciprocity rule because of the sense of obligation that the rule produces. This sense of obligation comes from the desire to repay the marketer for the gift of a "free sample."
Commitment and consistency
Consistency is an important aspect of persuasion because it:
- is highly valued by society,
- results in a beneficial approach to daily life, and
- provides a valuable shortcut through the complicated nature of modern existence.
Consistency allows us to more effectively make decisions and process information. The concept of consistency states that someone who commits to something, orally or in writing, is more likely to honor that commitment. This is especially true for written commitments, as they appear psychologically more concrete and can create hard proof. Someone who commits to a stance tends to behave according to that commitment. Commitment is an effective persuasive technique, because once you get someone to commit, they are more likely to engage in self-persuasion, providing themselves and others with reasons and justifications to support their commitment in order to avoid dissonance. Cialdini notes Chinese brainwashing of American prisoners of war in Korean War to rewrite their self-image and gain automatic unenforced compliance. Another example is children being made to repeat the Pledge of Allegiance each morning and why marketers make you close popups by saying "I'll sign up later" or "No thanks, I prefer not making money".
Social proof
Social learning, also known as social proof, is a core principle among almost all forms of persuasion. It is based on the idea of peer influence, and is considered essential for audience-centered approaches to persuasive messages. The principle of social proof suggests what people believe or do is typically learned by observing the norms of those around us. People naturally conform their actions and beliefs to fit what society expects, as the rewards for doing so are usually greater than standing out.
"The power of the crowd" is thought to be highly involved in the decisions we make. Social proof is often utilized by people in a situation that requires a decision be made. In uncertain or ambiguous situations, when multiple possibilities create choices we must make, people are likely to conform to what others do. We take cues from those around us as to what the appropriate behavior is in that moment. People often feel they will make fewer mistakes "by acting in accord with social evidence than by behaving contrary to it."
Likeness
This principle is simple and concise. People say "yes" to people that they like. Two major factors contribute to overall likeness. The first is physical attractiveness. People who are physically attractive seem more persuasive. They get what they want and they can easily change others' attitudes. This attractiveness is proven to send favorable messages/impressions of other traits that a person may have, such as talent, kindness, and intelligence. The second factor is similarity. People are more easily persuaded by others they deem as similar to themselves.
Authority
People are more prone to believing those with authority. They have the tendency to believe that if an expert says something, it must be true. People are more likely to adhere to opinions of individuals who are knowledgeable and trustworthy. Although a message often stands or falls on the weight of its ideas and arguments, a person's attributes or implied authority can have a large effect on the success of their message.
In The True Believer, Eric Hoffer noted, "People whose lives are barren and insecure seem to show a greater willingness to obey than people who are self-sufficient and self-confident. To the frustrated, freedom from responsibility is more attractive than freedom from restraint. . . . They willingly abdicate the directing of their lives to those who want to plan, command and shoulder all responsibility."
In the Milgram study, a series of experiments begun in 1961, a "teacher" and a "learner" were placed in two different rooms. The "learner" was attached to an electric harness that could administer shock. The "teacher" was told by a supervisor, dressed in a white scientist's coat, to ask the learner questions and punish him when he got a question wrong. The teacher was instructed by the study supervisor to deliver an electric shock from a panel under the teacher's control. After delivery, the teacher had to up the voltage to the next notch. The voltage went up to 450 volts. The catch to this experiment was that the teacher did not know that the learner was an actor faking the pain sounds he heard and was not actually being harmed. The experiment was being done to see how obedient we are to authority. "When an authority tells ordinary people it is their job to deliver harm, how much suffering will each subject be willing to inflict on an entirely innocent other person if the instructions come 'from above'?." In this study, the results showed that the teachers were willing to give as much pain as was available to them. The conclusion was that people are willing to bring pain upon others when they are directed to do so by some authority figure.
Scarcity
Scarcity could play an important role in the process of persuasion. When something has limited availability, people assign it more value. As one of the six basic principles behind the science of persuasion, then, "scarcity" can be leveraged to convince people to buy into some suggestions, heed the advice or accept the business proposals. According to Robert Cialdini, Regents' Professor of Psychology and Marketing at Arizona State University and Distinguished Professor of Marketing in the W. P. Carey School, whatever is rare, uncommon or dwindling in availability — this idea of scarcity — confers value on objects, or even relationships.
There are two major reasons why the scarcity principle works:
- When things are difficult to get, they are usually more valuable, so that can make it seem to have better quality.
- When things become less available, we could lose the chance to acquire them.
When this happens, people usually assign the scarce item or service more value simply because it is harder to acquire. This principle is that everyone wants things that are out of their reach. Something easily available is not that desirable as something very rare.
Persuasive technology
List of methods
By appeal to reason:
By appeal to emotion:
- Cosmetic Advertising
- Presentation and Imagination
- Pity
- Propaganda
- Manipulation (psychology)
- Seduction
- Tradition
Aids to persuasion:
- Body language
- Communication skill or Rhetoric
- Personality tests and conflict style inventory help devise strategy based on an individual's preferred style of interaction
- Sales techniques
Other techniques:
- Deception
- Hypnosis
- Power (social and political)
- Subliminal advertising
Coercive techniques, some of which are highly controversial or not scientifically proven effective:
- Brainwashing
- Coercive persuasion
- Force
- Mind control
- Torture
This section needs additional citations for verification.(May 2010) |
In culture
It is through a basic cultural personal definition of persuasion that everyday people understand how others are attempting to influence them and then how they influence others. The dialogue surrounding persuasion is constantly evolving because of the necessity to use persuasion in everyday life. Persuasion tactics traded in society have influences from researchers, which may sometimes be misinterpreted. To keep evolutionary advantage, in the sense of wealth and survival, you must persuade and not be persuaded. To understand cultural persuasion, researchers gather knowledge from domains such as "buying, selling, advertising, and shopping, as well as parenting and courting."
Methods of persuasion vary by culture, both in prevalence and effectiveness. For example, advertisements tend to appeal to different values according to whether they are used in collectivistic or individualistic cultures.
Persuasion Knowledge Model (PKM)
The Persuasion Knowledge Model (PKM) was created by Friestad and Wright in 1994. This framework allows the researchers to analyze the process of gaining and using everyday persuasion knowledge. The researchers suggest the necessity of including "the relationship and interplay between everyday folk knowledge and scientific knowledge on persuasion, advertising, selling, and marketing in general."
To educate the general population about research findings and new knowledge about persuasion, a teacher must draw on their pre-existing beliefs from folk persuasion to make the research relevant and informative to lay people, which creates "mingling of their scientific insights and commonsense beliefs."
As a result of this constant mingling, the issue of persuasion expertise becomes messy. Expertise status can be interpreted from a variety of sources like job titles, celebrity, or published scholarship.
It is through this multimodal process that we create concepts like, "Stay away from car salesmen, they will try to trick you." The kind of persuasion techniques blatantly employed by car salesmen creates an innate distrust of them in popular culture. According to Psychology Today, they employ tactics ranging from making personal life ties with the customer to altering reality by handing the customer the new car keys before the purchase.
Campbell proposed and empirically demonstrated that some persuasive advertising approaches lead consumers to infer manipulative intent on the marketer's part. Once consumers infer manipulative intent, they are less persuaded by the marketer, as indicated by attenuated advertising attitudes, brand attitudes and purchase intentions. Campbell and Kirmani developed an explicit model of the conditions under which consumers use persuasion knowledge in evaluating influence agents such as salespersons.
Neurobiology
An article showed that EEG measures of anterior prefrontal asymmetry might be a predictor of persuasion. Research participants were presented with arguments that favored and arguments that opposed the attitudes they already held. Those whose brain was more active in left prefrontal areas said that they paid the most attention to statements with which they agreed while those with a more active right prefrontal area said that they paid attention to statements that disagreed. This is an example of defensive repression, the avoidance or forgetting of unpleasant information. Research has shown that the trait of defensive repression is related to relative left prefrontal activation. In addition, when pleasant or unpleasant words, probably analogous to agreement or disagreement, were seen incidental to the main task, an fMRI scan showed preferential left prefrontal activation to the pleasant words.
One way therefore to increase persuasion would seem to be to selectively activate the right prefrontal cortex. This is easily done by monaural stimulation to the contralateral ear. The effect apparently depends on selective attention rather than merely the source of stimulation. This manipulation had the expected outcome: more persuasion for messages coming from the left.
Modern Persuasion and Fallacies
"Persuasion, traditionally studied through classical frameworks such as Aristotle's appeals of logos, ethos, and pathos, has evolved with modern rhetorical theories. Kenneth Burke, a prominent 20th-century rhetorician, expanded the understanding of persuasion by introducing the concept of identification. According to Burke, effective persuasion is not merely about logical argumentation or emotional appeal but about creating a sense of shared identity and values between the speaker and the audience. In Burke’s view, persuasion works when the audience feels a connection or alignment with the speaker's perspective, thus making the message more compelling. This contrasts with the more transactional nature of classical persuasion and highlights a relational and symbolic aspect of communication.
Burke also pointed out that rhetoric is deeply embedded in social interactions, not just in public speeches or debates but in everyday communication. He argued that language shapes how people perceive their social world, influencing actions and decisions. Thus, persuasion is fundamentally about how language constructs and maintains social realities, making it a critical force in both personal and public life.
In addition to these modern perspectives, understanding fallacies is crucial for effective persuasion. Fallacies are logical errors that can compromise the integrity of an argument. Kenneth Burke’s emphasis on ethical persuasion highlights the importance of recognizing these fallacies to avoid manipulation and misinformation. Examples of common fallacies include:
- Ad Hominem: Attacking the character of the speaker rather than the argument itself. This shifts focus from the message to irrelevant personal traits.
- Appeal to Ignorance: Arguing that something is true because it has not been proven false, which bypasses the need for evidence and logical reasoning.
- Slippery Slope: Suggesting that a minor action will inevitably lead to a series of negative consequences without providing evidence for this causal chain.
Understanding these fallacies allows individuals to critique arguments effectively and ensures that persuasion remains an ethical practice. In this way, Burke’s theory not only broadens the scope of persuasion to include identification and shared meaning but also reinforces the need for ethical and transparent communication practices."
See also
- Bayesian persuasion
- Captatio benevolentiae
- Compliance gaining
- Judge–advisor system
- Perception management
- Regulatory focus theory
- Sleeper effect
- Social marketing
References
- Gass, Robert H. Seiter, John S. (2010). Persuasion, social influence, and compliance gaining (4th ed.). Boston: Allyn & Bacon. p. 33. ISBN 978-0-205-69818-9.
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: CS1 maint: date and year (link)
Further reading
- Cialdini, Robert B. "Harnessing the Science of Persuasion" (Archive). Harvard Business Review. October 2001.
- Druckman, James N. 2022. "A Framework for the Study of Persuasion." Annual Review of Political Science.
- Herbert I. Abelson, Persuasion: How opinions and attitudes are changed, Springer Publishing Company, 1965
- Jacquelyn Kegley and Krzysztof Piotr Skowroński, eds. Persuasion and Compulsion in Democracy, Lexington 2013.
- Richard E. Vatz, The Only Authentic Book of Persuasion, Kendall Hunt, 2013
External links
![image](https://www.english.nina.az/wikipedia/image/aHR0cHM6Ly93d3cuZW5nbGlzaC5uaW5hLmF6L3dpa2lwZWRpYS9pbWFnZS9hSFIwY0hNNkx5OTFjR3h2WVdRdWQybHJhVzFsWkdsaExtOXlaeTkzYVd0cGNHVmthV0V2WTI5dGJXOXVjeTkwYUhWdFlpODVMems1TDFkcGEzUnBiMjVoY25rdGJHOW5ieTFsYmkxMk1pNXpkbWN2TkRCd2VDMVhhV3QwYVc5dVlYSjVMV3h2WjI4dFpXNHRkakl1YzNabkxuQnVadz09LnBuZw==.png)
Persuasion or persuasion arts is an umbrella term for influence Persuasion can influence a person s beliefs attitudes intentions motivations or behaviours Persuasion novel by Jane Austen illustrated by C E Brock For Sir Walter Elliot baronet the hints of Mr Shepherd his agent were quite unwelcome Persuasion is studied in many disciplines Rhetoric studies modes of persuasion in speech and writing and is often taught as a classical subject 46 Psychology looks at persuasion through the lens of individual behaviour and neuroscience studies the brain activity associated with this behaviour History and political science are interested in the role of propaganda in shaping historical events In business persuasion is aimed at influencing a person s or group s attitude or behaviour towards some event idea object or another person s by using written spoken or visual methods to convey information feelings or reasoning or a combination thereof Persuasion is also often used to pursue personal gain such as election campaigning giving a sales pitch or in trial advocacy Persuasion can also be interpreted as using personal or positional resources to change people FormsPropaganda is a form of persuasion used to indoctrinate a population towards an individual or a particular agenda 7 Coercion is a form of persuasion that uses aggressive threats and the provocation of fear and or shame to influence a person s behavior 37 Systematic persuasion is the process through which attitudes or beliefs are leveraged by appeals to logic and reason Heuristic persuasion on the other hand is the process through which attitudes or beliefs are leveraged by appeals to habit or emotion History and philosophyThe academic study of persuasion began with the Greeks who emphasized rhetoric and elocution as the highest standard for a successful politician All trials were held in front of the Assembly and the likelihood of success of the prosecution versus the defense rested on the persuasiveness of the speaker Rhetoric is the art of effective persuasive speaking often through the use of figures of speech metaphors and other techniques The Greek philosopher Aristotle listed four reasons why one should learn the art of persuasion Truth and justice are perfect thus if a case loses it is the fault of the speaker It is an excellent tool for teaching A good rhetorician must be able to argue both sides to understand the whole problem and There is no better way to defend one s self He described three fundamental ways to communicate persuasively Ethos credibility refers to the effort to convince your audience of your credibility or character It is not automatic and can be created through actions deeds understanding or expertise by the speaker Logos reason refers to the effort to convince your audience by using logic and reason This can be formal and non formal Formal reasoning uses syllogisms arguments where two statements validly imply a third statement Non formal reasoning uses enthymemes arguments that have valid reasoning but are informal and assume the audience has prior knowledge Pathos emotion refers to the effort to persuade your audience by making an appeal to their feelings Ethics of persuasion Many philosophers have commented on the morality of persuasion Socrates argued that rhetoric was based on appearances rather than the essence of a matter 22 Thomas Hobbes was critical of use rhetoric to create controversy particularly the use of metaphor 28 Immanuel Kant was critical of rhetoric arguing that it could cause people to reach conclusions that are at odds with those that they would have reached if they had applied their full judgment He draws parallels between the function of rhetoric and the deterministic function of the mind like a machine 88 Aristotle was critical of persuasion though argued that judges would often allow themselves to be persuaded by choosing to apply emotions rather than reason 122 However he argued that persuasion could be used to induce an individual to apply reason and judgment 136 Writers such as William Keith and Christian O Lundberg argue that uses of force and threats in trying to influence others does not lead to persuasion but rather talking to people does going further to add While Rhetoric certainly has its dark side that deals in tricks and perceptions the systematic study of rhetoric generally ignores these techniques in part because they are not very systematic or reliable There is also in legal disputes the matter of the burden of proof when bringing up an argument where it often falls on the hands of the one presenting a case to prove its validity to another person and where presumptions may be made where of the burden of proof has not been met an argument may be dropped such as in a more famous example of Innocent until proven guilty although this line of presumption or burden of proof may not always be followed While Keith and Lundberg do go into detail about the different intricacies of persuasion they do explain that lapses in logic and or reasoning could lead to persuasive arguments with faults These faults can come as enthymemes where more likely than not only certain audiences with specific pieces of knowledge may understand the reasoning being presented with missing logic or the more egregious example of fallacies where conclusions may be drawn almost always incorrectly through invalid argument In contrast to the reasoning behind enthymemes the use of examples can help prove a person s rhetorical claims through inductive reasoning which assumes that if something is true in specific cases it is true in general Examples can be split into two categories real and hypothetical Real examples come from personal experience or academic scientific research which can support the argument you re making Hypothetical examples are made up When arguing something speakers can put forward a hypothetical situation that illustrates the point they are making to connect better with the audience These examples must be plausible to properly illustrate a persuasive argument TheoriesThere are many psychological theories for what influences an individual s behaviour in different situations These theories will have implications about how persuasion works Attribution theory Humans attempt to explain the actions of others through either dispositional attribution or situational attribution Dispositional attribution also referred to as internal attribution attempts to point to a person s traits abilities motives or dispositions as a cause or explanation for their actions A citizen criticizing a president by saying the nation is lacking economic progress and health because the president is either lazy or lacking in economic intuition is utilizing a dispositional attribution Situational attribution also referred to as external attribution attempts to point to the context around the person and factors of his surroundings particularly things that are completely out of his control A citizen claiming that a lack of economic progress is not a fault of the president but rather the fact that he inherited a poor economy from the previous president is situational attribution A fundamental attribution error occurs when people wrongly attribute either a shortcoming or accomplishment to internal factors while disregarding all external factors In general people use dispositional attribution more often than situational attribution when trying to explain or understand the behavior of others This happens because we focus more on the individual when we lack information about that individual s situation and context When trying to persuade others to like us or another person we tend to explain positive behaviors and accomplishments with dispositional attribution and negative behaviors and shortcomings with situational attributions Behaviour change theories The Theory of Planned Behavior is the foremost theory of behaviour change It has support from meta analyses which reveals it can predict around 30 of behaviour Theories by nature however prioritize internal validity over external validity They are coherent and therefore make for an easily reappropriated story On the other hand they will correspond more poorly with the evidence and mechanics of reality than a straightforward itemization of the behaviour change interventions techniques by their individual efficacy These behaviour change interventions have been categorized by behavioral scientists A mutually exclusive comprehensively exhaustive MECE translation of this taxonomy in decreasing order of effectiveness are positive and negative consequences offering removing incentives offering removing threats punishments distraction changing exposure to cues triggers for the behaviour prompts cues goal setting increasing the salience of emotional health social environmental regret consequences self monitoring of the behaviour and outcomes of behaviour mental rehearsal of successful performance planning self talk focus on past success comparison of outcomes via persuasive argument pros cons and comparative imaging of future outcomes identification of self as role model self affirmation reframing cognitive dissonance reattribution increasing salience of antecedents A typical instantiations of these techniques in therapy is circular reference exposure response prevention for OCD Conditioning theories Conditioning plays a huge part in the concept of persuasion It is more often about leading someone into taking certain actions of their own rather than giving direct commands In advertisements for example this is done by attempting to connect a positive emotion to a brand product logo This is often done by creating commercials that make people laugh using a sexual undertone inserting uplifting images and or music etc and then ending the commercial with a brand product logo Great examples of this are professional athletes They are paid to connect themselves to things that can be directly related to their roles sport shoes tennis rackets golf balls or completely irrelevant things like soft drinks popcorn poppers and panty hose The important thing for the advertiser is to establish a connection to the consumer This conditioning is thought to affect how people view certain products knowing that most purchases are made on the basis of emotion Just like you sometimes recall a memory from a certain smell or sound the objective of some ads is solely to bring back certain emotions when you see their logo in your local store The hope is that repeating the message several times makes consumers more likely to purchase the product because they already connect it with a good emotion and positive experience Stefano DellaVigna and Matthew Gentzkow did a comprehensive study on the effects of persuasion in different domains They discovered that persuasion has little or no effect on advertisement however there was a substantial effect of persuasion on voting if there was face to face contact Cognitive dissonance theory Leon Festinger originally proposed the theory of cognitive dissonance in 1957 He theorized that human beings constantly strive for mental consistency Our cognition thoughts beliefs or attitudes can be in agreement unrelated or in disagreement with each other Our cognition can also be in agreement or disagreement with our behaviors When we detect conflicting cognition or dissonance it gives us a sense of incompleteness and discomfort For example a person who is addicted to smoking cigarettes but also suspects it could be detrimental to their health suffers from cognitive dissonance Festinger suggests that we are motivated to reduce this dissonance until our cognition is in harmony with itself We strive for mental consistency There are four main ways we go about reducing or eliminating our dissonance changing our minds about one of the facets of cognition reducing the importance of a cognition increasing the overlap between the two and re evaluating the cost reward ratio Revisiting the example of the smoker they can either quit smoking reduce the importance of their health convince themself they are not at risk or decide that the reward of smoking is worth the cost of their health Cognitive dissonance is powerful when it relates to competition and self concept The most famous example of how cognitive dissonance can be used for persuasion comes from Festinger and Carlsmith s 1959 experiment in which participants were asked to complete a very dull task for an hour Some were paid 20 while others were paid 1 and afterwards they were instructed to tell the next waiting participants that the experiment was fun and exciting Those who were paid 1 were much more likely to convince the next participants that the experiment really was enjoyable than those who received 20 This is because 20 is enough reason to participate in a dull task for an hour so there is no dissonance Those who received 1 experienced great dissonance so they had to truly convince themselves that the task actually was enjoyable to avoid feeling taken advantage of and therefore reduce their dissonance Elaboration likelihood model Persuasion has traditionally been associated with two routes Central route Whereby an individual evaluates information presented to them based on the pros and cons of it and how well it supports their values Peripheral route Change is mediated by how attractive the source of communication is and by bypassing the deliberation process The Elaboration likelihood model ELM forms a new facet of the route theory It holds that the probability of effective persuasion depends on how successful the communication is at bringing to mind a relevant mental representation which is the elaboration likelihood Thus if the target of the communication is personally relevant this increases the elaboration likelihood of the intended outcome and would be more persuasive if it were through the central route Communication which does not require careful thought would be better suited to the peripheral route Functional theories Functional theorists attempt to understand the divergent attitudes individuals have towards people objects or issues in different situations There are four main functional attitudes Adjustment function A main motivation for individuals is to increase positive external rewards and minimize the costs Attitudes serve to direct behavior towards the rewards and away from punishment Ego Defensive function The process by which an individual protects their ego from being threatened by their own negative impulses or threatening thoughts Value expressive When an individual derives pleasure from presenting an image of themselves which is in line with their self concept and the beliefs that they want to be associated with Knowledge function The need to attain a sense of understanding and control over one s life An individual s attitudes therefore serve to help set standards and rules which govern their sense of being When communication targets an underlying function its degree of persuasiveness influences whether individuals change their attitude after determining that another attitude would more effectively fulfill that function Inoculation theory A vaccine introduces a weak form of a virus that can easily be defeated to prepare the immune system should it need to fight off a stronger form of the same virus In much the same way the theory of inoculation suggests that a certain party can introduce a weak form of an argument that is easily thwarted in order to make the audience inclined to disregard a stronger full fledged form of that argument from an opposing party This often occurs in negative advertisements and comparative advertisements both for products and political causes An example would be a manufacturer of a product displaying an ad that refutes one particular claim made about a rival s product so that when the audience sees an ad for said rival product they refute the product claims automatically Narrative transportation theory Narrative transportation theory proposes that when people lose themselves in a story their attitudes and intentions change to reflect that story The mental state of narrative transportation can explain the persuasive effect of stories on people who may experience narrative transportation when certain contextual and personal preconditions are met as Green and Brock postulate for the transportation imagery model Narrative transportation occurs whenever the story receiver experiences a feeling of entering a world evoked by the narrative because of empathy for the story characters and imagination of the story plot Social judgment theory Social judgment theory suggests that when people are presented with an idea or any kind of persuasive proposal their natural reaction is to immediately seek a way to sort the information subconsciously and react to it We evaluate the information and compare it with the attitude we already have which is called the initial attitude or anchor point When trying to sort incoming persuasive information an audience evaluates whether it lands in their latitude of acceptance latitude of non commitment or indifference or the latitude of rejection The size of these latitudes varies from topic to topic Our ego involvement generally plays one of the largest roles in determining the size of these latitudes When a topic is closely connected to how we define and perceive ourselves or deals with anything we care passionately about our latitudes of acceptance and non commitment are likely to be much smaller and our attitude of rejection much larger A person s anchor point is considered to be the center of their latitude of acceptance the position that is most acceptable to them An audience is likely to distort incoming information to fit into their unique latitudes If something falls within the latitude of acceptance the subject tends to assimilate the information and consider it closer to his anchor point than it really is Inversely if something falls within the latitude of rejection the subject tends to contrast the information and convince themself the information is farther away from their anchor point than it really is When trying to persuade an individual target or an entire audience it is vital to first learn the average latitudes of acceptance non commitment and rejection of your audience It is ideal to use persuasive information that lands near the boundary of the latitude of acceptance if the goal is to change the audience s anchor point Repeatedly suggesting ideas on the fringe of the acceptance latitude makes people gradually adjust their anchor points while suggesting ideas in the rejection latitude or even the non commitment latitude does not change the audience s anchor point Methods The art of persuasion returning from a ball in India from The Graphic 1890 Persuasion methods are also sometimes referred to as persuasion tactics or persuasion strategies Use of force There is the use of force in persuasion which does not have any scientific theories except for its use to make demands The use of force is then a precedent to the failure of less direct means of persuasion Application of this strategy can be interpreted as a threat since the persuader does not give options to their request citation needed Weapons of influence Robert Cialdini in Influence his book on persuasion defined six influence cues or weapons of influence Influence is the process of changing Reciprocity The principle of reciprocity states that when a person provides us with something we attempt to repay them in kind Reciprocation produces a sense of obligation which can be a powerful tool in persuasion The reciprocity rule is effective because it can be overpowering and instill in us a sense of obligation Generally we have a dislike for individuals who neglect to return a favor or provide payment when offered a free service or gift As a result reciprocation is a widely held principle This societal standard makes reciprocity extremely powerful persuasive technique as it can result in unequal exchanges and can even apply to an uninvited first favor Reciprocity applies to the marketing field because of its use as a powerful persuasive technique The marketing tactic of free samples demonstrates the reciprocity rule because of the sense of obligation that the rule produces This sense of obligation comes from the desire to repay the marketer for the gift of a free sample Commitment and consistency Consistency is an important aspect of persuasion because it is highly valued by society results in a beneficial approach to daily life and provides a valuable shortcut through the complicated nature of modern existence Consistency allows us to more effectively make decisions and process information The concept of consistency states that someone who commits to something orally or in writing is more likely to honor that commitment This is especially true for written commitments as they appear psychologically more concrete and can create hard proof Someone who commits to a stance tends to behave according to that commitment Commitment is an effective persuasive technique because once you get someone to commit they are more likely to engage in self persuasion providing themselves and others with reasons and justifications to support their commitment in order to avoid dissonance Cialdini notes Chinese brainwashing of American prisoners of war in Korean War to rewrite their self image and gain automatic unenforced compliance Another example is children being made to repeat the Pledge of Allegiance each morning and why marketers make you close popups by saying I ll sign up later or No thanks I prefer not making money Social proof Social learning also known as social proof is a core principle among almost all forms of persuasion It is based on the idea of peer influence and is considered essential for audience centered approaches to persuasive messages The principle of social proof suggests what people believe or do is typically learned by observing the norms of those around us People naturally conform their actions and beliefs to fit what society expects as the rewards for doing so are usually greater than standing out The power of the crowd is thought to be highly involved in the decisions we make Social proof is often utilized by people in a situation that requires a decision be made In uncertain or ambiguous situations when multiple possibilities create choices we must make people are likely to conform to what others do We take cues from those around us as to what the appropriate behavior is in that moment People often feel they will make fewer mistakes by acting in accord with social evidence than by behaving contrary to it Likeness This principle is simple and concise People say yes to people that they like Two major factors contribute to overall likeness The first is physical attractiveness People who are physically attractive seem more persuasive They get what they want and they can easily change others attitudes This attractiveness is proven to send favorable messages impressions of other traits that a person may have such as talent kindness and intelligence The second factor is similarity People are more easily persuaded by others they deem as similar to themselves Authority People are more prone to believing those with authority They have the tendency to believe that if an expert says something it must be true People are more likely to adhere to opinions of individuals who are knowledgeable and trustworthy Although a message often stands or falls on the weight of its ideas and arguments a person s attributes or implied authority can have a large effect on the success of their message In The True Believer Eric Hoffer noted People whose lives are barren and insecure seem to show a greater willingness to obey than people who are self sufficient and self confident To the frustrated freedom from responsibility is more attractive than freedom from restraint They willingly abdicate the directing of their lives to those who want to plan command and shoulder all responsibility In the Milgram study a series of experiments begun in 1961 a teacher and a learner were placed in two different rooms The learner was attached to an electric harness that could administer shock The teacher was told by a supervisor dressed in a white scientist s coat to ask the learner questions and punish him when he got a question wrong The teacher was instructed by the study supervisor to deliver an electric shock from a panel under the teacher s control After delivery the teacher had to up the voltage to the next notch The voltage went up to 450 volts The catch to this experiment was that the teacher did not know that the learner was an actor faking the pain sounds he heard and was not actually being harmed The experiment was being done to see how obedient we are to authority When an authority tells ordinary people it is their job to deliver harm how much suffering will each subject be willing to inflict on an entirely innocent other person if the instructions come from above In this study the results showed that the teachers were willing to give as much pain as was available to them The conclusion was that people are willing to bring pain upon others when they are directed to do so by some authority figure Scarcity Scarcity could play an important role in the process of persuasion When something has limited availability people assign it more value As one of the six basic principles behind the science of persuasion then scarcity can be leveraged to convince people to buy into some suggestions heed the advice or accept the business proposals According to Robert Cialdini Regents Professor of Psychology and Marketing at Arizona State University and Distinguished Professor of Marketing in the W P Carey School whatever is rare uncommon or dwindling in availability this idea of scarcity confers value on objects or even relationships There are two major reasons why the scarcity principle works When things are difficult to get they are usually more valuable so that can make it seem to have better quality When things become less available we could lose the chance to acquire them When this happens people usually assign the scarce item or service more value simply because it is harder to acquire This principle is that everyone wants things that are out of their reach Something easily available is not that desirable as something very rare Persuasive technology This section is an excerpt from Persuasive technology edit Persuasive technology is broadly defined as technology that is designed to change attitudes or behaviors of the users through persuasion and social influence but not necessarily through coercion 50 Such technologies are regularly used in sales diplomacy politics religion military training public health and management and may potentially be used in any area of human human or human computer interaction Most self identified persuasive technology research focuses on interactive computational technologies including desktop computers Internet services video games and mobile devices 51 but this incorporates and builds on the results theories and methods of experimental psychology rhetoric 52 and human computer interaction The design of persuasive technologies can be seen as a particular case of design with intent List of methods By appeal to reason Logic Logical argument Rhetoric Scientific evidence proof Scientific method By appeal to emotion Cosmetic Advertising Presentation and Imagination Pity Propaganda Manipulation psychology Seduction Tradition Aids to persuasion Body language Communication skill or Rhetoric Personality tests and conflict style inventory help devise strategy based on an individual s preferred style of interaction Sales techniques Other techniques Deception Hypnosis Power social and political Subliminal advertising Coercive techniques some of which are highly controversial or not scientifically proven effective Brainwashing Coercive persuasion Force Mind control TortureThis section needs additional citations for verification Please help improve this article by adding citations to reliable sources in this section Unsourced material may be challenged and removed May 2010 Learn how and when to remove this message In cultureIt is through a basic cultural personal definition of persuasion that everyday people understand how others are attempting to influence them and then how they influence others The dialogue surrounding persuasion is constantly evolving because of the necessity to use persuasion in everyday life Persuasion tactics traded in society have influences from researchers which may sometimes be misinterpreted To keep evolutionary advantage in the sense of wealth and survival you must persuade and not be persuaded To understand cultural persuasion researchers gather knowledge from domains such as buying selling advertising and shopping as well as parenting and courting Methods of persuasion vary by culture both in prevalence and effectiveness For example advertisements tend to appeal to different values according to whether they are used in collectivistic or individualistic cultures Persuasion Knowledge Model PKM The Persuasion Knowledge Model PKM was created by Friestad and Wright in 1994 This framework allows the researchers to analyze the process of gaining and using everyday persuasion knowledge The researchers suggest the necessity of including the relationship and interplay between everyday folk knowledge and scientific knowledge on persuasion advertising selling and marketing in general To educate the general population about research findings and new knowledge about persuasion a teacher must draw on their pre existing beliefs from folk persuasion to make the research relevant and informative to lay people which creates mingling of their scientific insights and commonsense beliefs As a result of this constant mingling the issue of persuasion expertise becomes messy Expertise status can be interpreted from a variety of sources like job titles celebrity or published scholarship It is through this multimodal process that we create concepts like Stay away from car salesmen they will try to trick you The kind of persuasion techniques blatantly employed by car salesmen creates an innate distrust of them in popular culture According to Psychology Today they employ tactics ranging from making personal life ties with the customer to altering reality by handing the customer the new car keys before the purchase Campbell proposed and empirically demonstrated that some persuasive advertising approaches lead consumers to infer manipulative intent on the marketer s part Once consumers infer manipulative intent they are less persuaded by the marketer as indicated by attenuated advertising attitudes brand attitudes and purchase intentions Campbell and Kirmani developed an explicit model of the conditions under which consumers use persuasion knowledge in evaluating influence agents such as salespersons NeurobiologyAn article showed that EEG measures of anterior prefrontal asymmetry might be a predictor of persuasion Research participants were presented with arguments that favored and arguments that opposed the attitudes they already held Those whose brain was more active in left prefrontal areas said that they paid the most attention to statements with which they agreed while those with a more active right prefrontal area said that they paid attention to statements that disagreed This is an example of defensive repression the avoidance or forgetting of unpleasant information Research has shown that the trait of defensive repression is related to relative left prefrontal activation In addition when pleasant or unpleasant words probably analogous to agreement or disagreement were seen incidental to the main task an fMRI scan showed preferential left prefrontal activation to the pleasant words One way therefore to increase persuasion would seem to be to selectively activate the right prefrontal cortex This is easily done by monaural stimulation to the contralateral ear The effect apparently depends on selective attention rather than merely the source of stimulation This manipulation had the expected outcome more persuasion for messages coming from the left Modern Persuasion and Fallacies Persuasion traditionally studied through classical frameworks such as Aristotle s appeals of logos ethos and pathos has evolved with modern rhetorical theories Kenneth Burke a prominent 20th century rhetorician expanded the understanding of persuasion by introducing the concept of identification According to Burke effective persuasion is not merely about logical argumentation or emotional appeal but about creating a sense of shared identity and values between the speaker and the audience In Burke s view persuasion works when the audience feels a connection or alignment with the speaker s perspective thus making the message more compelling This contrasts with the more transactional nature of classical persuasion and highlights a relational and symbolic aspect of communication Burke also pointed out that rhetoric is deeply embedded in social interactions not just in public speeches or debates but in everyday communication He argued that language shapes how people perceive their social world influencing actions and decisions Thus persuasion is fundamentally about how language constructs and maintains social realities making it a critical force in both personal and public life In addition to these modern perspectives understanding fallacies is crucial for effective persuasion Fallacies are logical errors that can compromise the integrity of an argument Kenneth Burke s emphasis on ethical persuasion highlights the importance of recognizing these fallacies to avoid manipulation and misinformation Examples of common fallacies include Ad Hominem Attacking the character of the speaker rather than the argument itself This shifts focus from the message to irrelevant personal traits Appeal to Ignorance Arguing that something is true because it has not been proven false which bypasses the need for evidence and logical reasoning Slippery Slope Suggesting that a minor action will inevitably lead to a series of negative consequences without providing evidence for this causal chain Understanding these fallacies allows individuals to critique arguments effectively and ensures that persuasion remains an ethical practice In this way Burke s theory not only broadens the scope of persuasion to include identification and shared meaning but also reinforces the need for ethical and transparent communication practices See alsoBayesian persuasion Captatio benevolentiae Compliance gaining Judge advisor system Perception management Regulatory focus theory Sleeper effect Social marketingReferencesGass Robert H Seiter John S 2010 Persuasion social influence and compliance gaining 4th ed Boston Allyn amp Bacon p 33 ISBN 978 0 205 69818 9 a href wiki Template Cite book title Template Cite book cite book a CS1 maint multiple names authors list link Toye Richard 28 March 2013 Rhetoric A Very Short Introduction OUP Oxford ISBN 978 0 19 965136 8 Albarracin Dolores Johnson Blair T 10 October 2018 The Handbook of Attitudes Volume 1 Basic Principles 2nd Edition Routledge ISBN 978 1 351 71240 8 Cacioppo John T Cacioppo Stephanie Petty Richard E April 2018 The neuroscience of persuasion A review with an emphasis on issues and opportunities Social Neuroscience 13 2 129 172 doi 10 1080 17470919 2016 1273851 ISSN 1747 0927 PMID 28005461 Welch David 27 November 2013 Propaganda Power and Persuasion From World War I to Wikileaks Bloomsbury Publishing ISBN 978 0 85772 481 6 Persuasion Business Dictionary Archived from the original on 27 July 2018 Retrieved 9 May 2012 Fautsch Leo January 2007 Persuasion The American Salesman 52 1 13 16 ProQuest 203354419 Soules Marshall 2015 Media Persuasion and Propaganda Edinburgh University Press ISBN 978 0 7486 4416 2 Perloff Richard M 2010 The Dynamics of Persuasion Communication and Attitudes in the 21st Century Routledge ISBN 978 0 415 80567 4 Schacter Daniel L Daniel T Gilbert and Daniel M Wegner The Accuracy Motive right is better than wrong Persuasion Psychology Second Edition New York Worth Incorporated 2011 532 Print Ancient Greece Smith Erec 3 March 2022 Why Rhetoric Still Matters Discourse Retrieved 5 September 2023 Keith Lundberg 2008 The Essential Guide to Rhetoric 1st ed New York Bedford St Marten s p 38 ISBN 978 0 312 47239 9 Higgins Colin Walker Robyn 2012 Ethos logos pathos Strategies of persuasion in social environmental reports Accounting Forum 36 3 194 doi 10 1016 j accfor 2012 02 003 S2CID 144894570 Soules Marshall 13 February 2015 Media Persuasion and Propaganda Edinburgh University Press ISBN 978 0 7486 9643 7 Garsten Bryan Garsten Assistant Professor of Political Science Bryan 2006 Saving Persuasion Harvard University Press ISBN 978 0 674 02168 6 Lundberg Christian O 2017 The Essential Guide to Rhetoric Bedford St Martin s ISBN 978 1 319 09419 5 OCLC 1016051800 Fundamental Attribution Error changingminds org Armitage C J Conner M 2001 Efficacy of the Theory of Planned Behaviour A meta analytic review The British Journal of Social Psychology 40 Pt 4 471 99 doi 10 1348 014466601164939 PMID 11795063 S2CID 28044256 Abraham Charles Michie Susan 2008 A taxonomy of behavior change techniques used in interventions PDF Health Psychology 27 3 379 87 doi 10 1037 0278 6133 27 3 379 hdl 10871 13753 PMID 18624603 S2CID 10117932 Exposure and response prevention Cialdini R B 2007 Influence The Psychology of Persuasion New York HarperCollins Publishers page needed Dellavigna Stefano Gentzkow Matthew 2010 Persuasion Empirical Evidence PDF Annual Review of Economics 2 643 669 doi 10 1146 annurev economics 102308 124309 S2CID 10839722 Cognitive Dissonance Theory Simply Psychology Retrieved 30 April 2014 Petty Cacioppo 1986 The elaboration likelihood model of persuasion Advances in Experimental Social Psychology 19 1 123 205 doi 10 1016 S0065 2601 08 60214 2 hdl 10983 26083 S2CID 14259584 Petty Cacioppo Schumann 1983 Central and peripheral routes to advertising effectiveness The moderating role of involvement PDF Journal of Consumer Research 10 2 135 146 CiteSeerX 10 1 1 319 9824 doi 10 1086 208954 S2CID 14927806 Katz D 1960 The functional approach to the study of attitudes Public Opinion Quarterly 24 2 163 204 doi 10 1086 266945 S2CID 8842147 DeBono K G 1987 Investigating the social adjustive and value expressive functions of attitudes Implications for persuasion processes Journal of Personality and Social Psychology 52 2 279 287 doi 10 1037 0022 3514 52 2 279 Jenah Schwartswalder 14 February 2001 Inoculation Theory Persuasion Context Uky edu Archived from the original on 22 September 2014 Retrieved 30 April 2014 Braddock Kurt Dillard James Price 25 February 2016 Meta analytic evidence for the persuasive effect of narratives on beliefs attitudes intentions and behaviors Communication Monographs 83 4 446 467 doi 10 1080 03637751 2015 1128555 S2CID 146978687 Green M C amp Brock T C 2002 In the mind s eye Transportation imagery model of narrative persuasion In M C Green J J Strange amp T C Brock Eds Narrative impact Social and cognitive foundations pp 315 341 Mahwah NJ Lawrence Erlbaum Social Judgment Theory Persuasion Blog Healthyinfluence com 22 April 2014 Retrieved 30 April 2014 Cialdini R B 2001 Influence Science and practice 4th ed Boston Allyn amp Bacon Baaren Rick van Dijksterhuis Ap 1 March 2012 Behavioral Change Cialdini Style Six Degrees of Social Influence Oxford University Press pp 134 141 doi 10 1093 acprof osobl 9780199743056 003 0013 ISBN 9780199743056 What are the 6 principles of influence conceptually org Retrieved 25 October 2017 WOODWARD GARY C 2018 PERSUASION AND INFLUENCE IN AMERICAN LIFE 8TH ed LONG GROVE WAVELAND PRESS ISBN 978 1 4786 3612 0 OCLC 1037296115 Todd D Nelson ed 2018 Getting grounded in social psychology the essential literature for beginning researchers New York ISBN 978 1 138 93220 3 OCLC 982448318 a href wiki Template Cite book title Template Cite book cite book a CS1 maint location missing publisher link Kumsuwan Kesanee Nantachantoon Siriwan 2019 Ideology of Face Beauty with Pragmatic Strategies in Facebook Advertisements of Beauty Institute Pages SSRN 3547049 Abubakar A Mohammed Anasori Elham Lasisi Temitope Taiwo March 2019 Physical attractiveness and managerial favoritism in the hotel industry The light and dark side of erotic capital Journal of Hospitality and Tourism Management 38 16 26 doi 10 1016 j jhtm 2018 11 005 S2CID 149863868 Shelly Rodgers Esther Thorson eds 2019 Advertising theory Second ed New York ISBN 978 1 351 20831 4 OCLC 1077493254 a href wiki Template Cite book title Template Cite book cite book a CS1 maint location missing publisher link Salminen Joni Jung Soon Gyo Santos Joao M Jansen Bernard J 2 April 2020 Does a Smile Matter if the Person Is Not Real The Effect of a Smile and Stock Photos on Persona Perceptions International Journal of Human Computer Interaction 36 6 568 590 doi 10 1080 10447318 2019 1664068 hdl 10071 20852 ISSN 1044 7318 Burger Jerry M Messian Nicole Patel Shebani Del Prado Alicia Anderson Carmen 2016 What a Coincidence The Effects of Incidental Similarity on Compliance Personality and Social Psychology Bulletin 30 1 35 43 doi 10 1177 0146167203258838 PMID 15030641 S2CID 2109021 Woodward Gary C 2018 Persuasion and Influence in American Life 8th ed Long Grove WAVELAND PRESS ISBN 978 1 4786 3612 0 OCLC 1037296115 Hoffer Eric 2002 The true believer thoughts on the nature of mass movements 1st Perennial Modern Classics ed New York Harper Perennial ISBN 0 06 050591 5 OCLC 49805930 Grzyb Tomasz Dolinski Dariusz 2017 Beliefs about Obedience Levels in Studies Conducted within the Milgram Paradigm Better than Average Effect and Comparisons of Typical Behaviors by Residents of Various Nations Frontiers in Psychology 8 1632 doi 10 3389 fpsyg 2017 01632 ISSN 1664 1078 PMC 5611685 PMID 28979232 Laurens Stephane Ballot Mickael 23 October 2021 We must continue The strange appearance of we instead of you in the prods of the Milgram experiment Journal of Theoretical Social Psychology 5 4 556 563 doi 10 1002 jts5 118 ISSN 2475 0387 S2CID 239881769 Dolinski Dariusz Grzyb Tomasz 19 May 2020 The Social Psychology of Obedience Towards Authority An Empirical Tribute to Stanley Milgram 1 ed Routledge doi 10 4324 9781003049470 ISBN 978 1 003 04947 0 S2CID 219482393 Aguirre Rodriguez Alexandra 2013 The Effect of Consumer Persuasion Knowledge on Scarcity Appeal Persuasiveness Journal of Advertising 42 4 371 379 doi 10 1080 00913367 2013 803186 S2CID 144951000 The gentle science of persuasion part six Scarcity W P Carey News news wpcarey asu edu Retrieved 21 September 2022 Fogg 2003a p page needed sfn error no target CITEREFFogg2003a help Oinas Kukkonen et al 2008 p page needed sfn error no target CITEREFOinas KukkonenHasleHarjumaaSegerstahl2008 help Bogost 2007 p page needed sfn error no target CITEREFBogost2007 help Lockton Harrison amp Stanton 2010 sfn error no target CITEREFLocktonHarrisonStanton2010 help Friestad Marian Wright Peter Everyday persuasion knowledge Psychology amp Marketing16 2 Mar 1999 Han Sang pil Shavitt Sharon 1994 Persuasion and Culture Advertising Appeals in Individualistic and Collectivistic Societies Journal of Experimental Social Psychology 30 4 326 doi 10 1006 jesp 1994 1016 Friestad Marian and Peter Wright 1994 The persuasion knowledge model How people cope with persuasion attempts Journal of consumer research 21 1 pp 1 31 Friestad M and Wright P 1995 Persuasion knowledge Lay people s and researchers beliefs about the psychology of advertising Journal of consumer research 22 1 pp 62 74 Lawson Willow Persuasion Battle on the Car Lot Psychology Today published on 1 September 2005 last reviewed on 31 July 2009 Campbell Margaret C When attention getting advertising tactics elicit consumer inferences of manipulative intent The importance of balancing benefits and investments Journal of Consumer Psychology 4 no 3 1995 225 254 Campbell Margaret C and Consumers use of persuasion knowledge The effects of accessibility and cognitive capacity on perceptions of an influence agent Journal of consumer research 27 no 1 2000 69 83 Cacioppo J T Petty R E Quintanar L R 1982 Individual differences in relative hemispheric alpha abundance and cognitive responses to persuasive communications Journal of Personality and Social Psychology 43 3 623 636 doi 10 1037 0022 3514 43 3 623 PMID 7131245 Tomarken A J Davidson R J 1994 Frontal brain activity in repressors and nonrepressors Journal of Abnormal Psychology 103 2 339 349 doi 10 1037 0021 843x 103 2 339 PMID 8040503 Herrington John D Mohanty Aprajita Koven Nancy S Fisher Joscelyn E Stewart Jennifer L Banich Marie T Webb Andrew G Miller Gregory A Heller Wendy 2005 Emotion Modulated Performance and Activity in Left Dorsolateral Prefrontal Cortex Emotion 5 2 200 7 CiteSeerX 10 1 1 490 254 doi 10 1037 1528 3542 5 2 200 PMID 15982085 Drake Roger A Bingham Brad R 1985 Induced lateral orientation and persuasibility Brain and Cognition 4 2 156 64 doi 10 1016 0278 2626 85 90067 3 PMID 4015872 S2CID 40832737 Keith William December 2008 The Essential Guide to Rhetoric The Essential Guide to Rhetoric Chapter 4 Argument and Persuasion 1st ed Boston Massachusett United States Bedford St Martin s published 22 February 2008 pp 35 54 ISBN 9780312472399 a href wiki Template Cite book title Template Cite book cite book a CS1 maint date and year link Further readingCialdini Robert B Harnessing the Science of Persuasion Archive Harvard Business Review October 2001 Druckman James N 2022 A Framework for the Study of Persuasion Annual Review of Political Science Herbert I Abelson Persuasion How opinions and attitudes are changed Springer Publishing Company 1965 Jacquelyn Kegley and Krzysztof Piotr Skowronski eds Persuasion and Compulsion in Democracy Lexington 2013 Richard E Vatz The Only Authentic Book of Persuasion Kendall Hunt 2013External linksLook up persuasion in Wiktionary the free dictionary